Ace 665 Terms and Conditions — Full Version in Bengali

These Terms and Conditions ("Terms") constitute a legally binding agreement between Ace 665 ("Platform", "we", "us") and its users ("you", "member"). Ace 665 is an online betting and gaming platform offering users in Bangladesh the ability to bet on cricket, football, and a range of other sports, as well as casino gaming.

By accessing the platform through the Ace 665 website, mobile app, or any other channel, you are deemed to have accepted these terms and conditions. If you do not agree, please refrain from using the platform.

These Terms are governed by the applicable laws of Bangladesh. Ace 665 reserves the right to amend these Terms at any time without prior notice. Continued use of the platform following any such amendment constitutes acceptance of the updated Terms.

• These terms and conditions are available in both Bengali and English; in the event of a dispute, the Bengali version shall prevail.
• Ace 665 reserves the right to restrict access to users from specific countries or regions.
• We reserve the right to modify, suspend, or discontinue any part of the platform at any time.

To register with Ace 665, you must be at least 18 years of age. All information provided during registration must be truthful, accurate, and complete. Accounts created using false or incomplete information may be terminated at any time.

Each individual may only hold one account. Operating multiple accounts under the same name, or from the same device or IP address, is strictly prohibited. Violation of this rule may result in all associated accounts and their balances being permanently suspended and forfeited.

After registration, you must complete the KYC (Know Your Customer) verification process. This may require submitting a copy of your National ID or passport along with proof of address. Withdrawals will be limited until KYC verification is complete.

• A valid mobile number and email address must be provided at registration.
• To update any account information, please contact our support team.
• Operating an account on behalf of a minor is strictly prohibited.
• The payment method provided at registration must be used for subsequent withdrawals.

Deposits on Ace 665 can be made via bKash, Nagad, Rocket, bank transfer, and credit card. Minimum deposit amounts vary by method, and the limit for each method is displayed on the platform. Third-party deposits are not accepted.

A fully completed KYC verification is required before submitting a withdrawal request. The withdrawal amount must not exceed the amount deposited via the same payment method. Processing times range from 2 to 72 hours depending on the method.

Ace 665 does not charge any fees on deposits or withdrawals, though payment providers may apply their own fees. For currency conversions, the applicable exchange rate will be applied automatically.

• Withdrawals cannot be made directly from bonus balance; wagering requirements must be met first.
• For suspicious transactions, Ace 665 may request additional verification.
• If a withdrawal is declined, you will be informed of the reason and given the opportunity to make corrections.

Ace 665 regularly offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which are detailed on the relevant offer page. It is important to read these terms carefully before claiming any bonus.

Withdrawing bonus funds requires meeting the specified wagering requirements. For example, a 30x wagering requirement means you must wager 30 times the bonus amount. Requesting a withdrawal before completing the wagering requirements may result in the bonus being forfeited.

Claiming the same promotion multiple times, abusing the bonus system, or collecting bonuses through multiple accounts is strictly prohibited. Ace 665 reserves the right to cancel any bonus at any time if system abuse is suspected.

• The welcome bonus is available to first-time registrants only and can be claimed once per person.
• Cashback bonuses are generally credited automatically on a weekly basis.
• For a referral bonus, the referred person must complete a deposit and place bets.
• Bonuses may only apply to specific games or betting categories.
• Bonuses will be automatically cancelled upon expiry.

Before placing any bets on Ace 665, please read the specific rules for each sport and market. Once a bet is confirmed, it generally cannot be cancelled. Additional rules apply to live betting and are displayed on the relevant page.

Official and recognised sources are used to determine betting outcomes. If a match is incomplete or cancelled, the related bets are generally treated as void and the stake is refunded. Different rules may apply in certain circumstances.

If incorrect odds are displayed due to a technical error, Ace 665 reserves the right to void the affected bets. Deliberately taking advantage of erroneous odds will be treated as fraud and may result in account closure.

• Maximum bet limits are set individually for each event.
• Special rules apply to parlay bets and other combined multi-event wagers.
• Bets on events suspected of match-fixing or spot-fixing may be voided.

The following activities are strictly prohibited on the Ace 665 platform. Any single violation may result in immediate account closure and forfeiture of the account balance.

• Using automated software, bots, or scripts to bet or play games.
• Creating multiple accounts to exploit bonuses or promotions.
• Attempting to access another user's account or steal account credentials.
• Attempting to breach or hack the platform's security systems.
• Using the platform for money laundering or legitimising funds derived from illegal sources.
• Threatening, harassing, or defrauding other users.
• Operating an account under a false or misrepresented identity.

Ace 665 places the highest priority on protecting users' personal data. Information collected during registration and use is solely used for service delivery, identity verification, and fraud prevention. Data is not shared with third parties, except where required by law.

The platform uses 256-bit SSL encryption to keep your data and transactions fully secure. For more information, visit our Privacy Policy Read.

• Your data is never sold for marketing purposes.
• Browsing data may be collected in accordance with our cookie policy.
• Even after an account is closed, certain information may be retained for a specified period for security purposes.

Ace 665 considers responsible gaming a core commitment. We want our users to play for entertainment and stay aware of their own limits. If you feel that gaming is having a negative impact on your life, we are here to help.

Our platform offers voluntary deposit limits, self-exclusion, and temporary account deactivation. To learn more about this, Responsible Gaming View page.

• Never treat betting as a source of income.
• Avoid chasing losses by placing further bets to recover money you have already lost.
• Do not place bets while under the influence of alcohol or drugs.
• If you experience any issues, please contact the support team.

Users may request account closure at any time. Upon request, any valid balance remaining in the account (excluding bonuses) will be returned via the registered payment method, provided KYC verification has been completed.

Ace 665 may suspend or permanently close any account at any time for the following reasons:

• Violation of any provision of these Terms and Conditions.
• Providing false or misleading information.
• Suspicion of money laundering or illegal activity.
• Order of a court or regulatory authority.
• Security threats or system abuse.

Any dispute between Ace 665 and a user will first be addressed through the support team. Most disputes are resolved within 24–72 hours. If you are not satisfied with the support team's decision, you may escalate the matter to senior management.

The governing law and jurisdiction for these terms and any disputes shall be determined in accordance with the jurisdiction of the platform's licensing authority. Ace 665 is committed to resolving disputes in a fair and transparent manner.

• Disputes must be reported to the support team within 30 days of the incident.
• Please attach any relevant screenshots and supporting information with your request.
• The final decision shall be binding on both parties.